How returns, replacements and refunds work at DealzCart — clear steps, fair timelines and no surprises.
30 daysto request a return
Freereplacement if defective or wrong
₹99fee for approved non-defective returns
3–7 daysrefund processing after approval
At DealzCart, customer satisfaction is our priority. We strive to ensure that every product you receive meets your expectations.
If something isn’t right, we’re here to help with a simple and transparent return and refund process.
“Dealzcart.in is an official online venture of Beauty Basket DLS and is operated under our parent firm Darshan Lal & Sons. With a legacy of trust more than 36 years, we are committed to bringing you 100% original products directly from our physical store located at SCO 410, Panchkula.”
We accept returns for both defective and non-defective products (including customer remorse, change of mind, incorrect size, or items damaged upon delivery).
You may request a return or replacement if:
You changed your mind or received a wrong/defective product.
The item is missing parts or accessories.
To be eligible:
The return request must be raised within 30 days from the date of delivery.
The product must be unused and in its original packaging.
Proof such as photos/videos may be required for verification.
The following items are not eligible for return/refund:
To initiate a return:
Return Shipping Fees Apply:
Once your return is received and inspected:
💳 Refund timeline:
Instead of a refund, you may opt for a replacement if:
📦 Replacement will be shipped at no extra cost
Refunds for cancelled orders (if prepaid) will be processed within 3–7 business days
If you haven’t received your refund:
Still need help? Email us at support@dealzcart.in
For any return/refund queries:
Call or WhatsApp +91 77104 09410 (10 AM – 8:30 PM) or email support@dealzcart.in with your order ID.